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Discovery medical aid contact details

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Discovery medical aid contact details allow you to quickly get a hold of the person or department you need when filing a claim, requesting assistance, changing aid schemes or if you want to enrol in one a Discovery medical aid plan. Discovery is one of the largest providers of medical aid in South Africa and one of the reasons they reached this point is customer service. It is never hard to get the help or information you need when you know the Discovery medical aid contact details.

You can find Discovery medical aid contact details on their website by clicking the tab on the side menu that say “Contact Us” and then click on “Discovery Health” in the sub menu. This will bring you to a page that will list all the options for Discovery medical aid contact details.

Discovery medical aid contact details are offered for the following: Member general contact (phone and email), KeyCare Member services (phone and email), Smart HealthChoices (phone only), Discovery 911 (phone only), Hospital pre-authorizations (phone and email), Local Evacuations – ER24 (phone only, 24 hour hotline), International Evacuations Emergency – International SOS (phone and email, 24 hour hotline), Health Partner (phone only), Employer (phone and email), Intermediary (phone, new business and underwriting only) and the Discovery Health Compliance Officer (email only).

If you are unsure which Discovery medical aid details you need, check either your aid scheme paperwork or plan ID card as they will usually list a number or email that is specifically for use with that plan. If you still are not sure, call the member services line and speak with a representative. They will be able to sort your need and connect you to the right department. Discovery has become one of the leading medical aid providers in South Africa because of its attention and responsiveness to its customer’s needs. Never hesitate to call for clarification on a benefit or with any other question as they cannot meet your needs if they do not know about them.

  1. Norman van Wyk
    Norman van Wyk07-18-2012

    Please send me a Tax certificate for the tax season 2012 as i need to furnisch SARS with proof that we are two members on my medical aid, my id nr 7604025269087. Please i need this asap, my phone nr 0837125378.

    Regards
    Norman

  2. Michael Grattan Bartho
    Michael Grattan Bartho07-23-2012

    Please could you email me my Tax certificate for the last tax year. My ID No. is 4908275012085.

    Regards,
    Michael Grattan Bartho

  3. Bilqees Van Niekerk
    Bilqees Van Niekerk08-02-2012

    Good day

    Is it possible for email my Medical Tax Certificate as i was a member until February 2012. I cannot remember my membership number and I cannot provide my Identity number via the internet.

    Can you please urgently contact me on 0726357883 please as I need this document urgently to do my taxes for this financial year.

    Your urgent response is highly appreciated.

    Many thanks

    Kind regards

  4. Maxine Pereira
    Maxine Pereira08-02-2012

    Good day,

    I would like one of your agents to please contact me as I have a few inquiries that I need assistance with as I am interested in joining your medical aid.
    My contact number is +27769291667

    Thank you

    Looking forward to your prompt response.

    Regards,
    Maxine

  5. jackie schimmel
    jackie schimmel08-08-2012

    I am trying to stop the Discovery magzine being sent to my address for Mrs K Naude PO box 1083 Westville 3630. She is no longer a member of Discovery but the magazie k e e p s coming. No amount of phone calls have helped as I aways end up talking to a machine after being sent from pillar to post. Please help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  6. GLEN SCHWULST
    GLEN SCHWULST08-14-2012

    I WANT TO JOIN DISCOVERY MEDICAL AID IF POSSIBLE CAN A CONSULTAND COME AND SEE ME PLEASE.

    THANKS
    GLEN

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